RMBI Care Co. Home Connaught Court in Fulford, York, has received an overall rating of 'Outstanding', following a recent inspection of the care home by the Care Quality Commission (CQC).

 The home, which provides residential, nursing and dementia care for up to 94 residents, is described by CQC as offering an “exceptionally” effective and well-led service which is ‘outstanding’. The inspection also found that the home is a safe place to live and that staff are responsive and caring towards residents.

This means Connaught Court is now one of just a handful of care homes within the Vale of York to be rated ‘Outstanding’. It is also the third RMBI Care Co. Home to be assessed as ‘Outstanding’.

CQC said in the report: “Staff were friendly and demonstrated a passion for providing a good quality service. They demonstrated a good knowledge of people's personalities, diverse needs, and what was important to them.”

The report also praised the quality of the home’s dementia support, stating: “The areas of the home where people living with dementia lived, were clearly developed in line with best practice. They were homely and informal with a calm and relaxed atmosphere.”

The report recognised how effectively the Home’s staff work in partnership with other health providers within the community, noting: “One visiting professional told us, ‘It’s lovely. I go to different care homes every week. This is one of the best, if not the best.’"

 CQC also highlighted the Home’s activity programme, designed to prevent social isolation.

The report praised how residents were supported to remain as independent as possible, saying: “People were encouraged to look after one of the many animals within the service including birds, rabbits and chickens.”

Victoria Wilson, Home Manager at Connaught Court, said: "We are absolutely thrilled at receiving our 'Outstanding' rating from the Care Quality Commission. We are passionate about ensuring an excellent standard of care at our home and committed to providing the best support possible for our residents. Our vision is that this is our residents’ home, so it should be welcoming and full of warmth. Our motto is that it’s not just a care home, it’s a home with care.”

www.rmbi.org.uk