Bluebird Care is celebrating after 21 of its care services were rated ‘Outstanding’ in 2018 by the Care Quality Commission (CQC).

The rare rating – which only 1% of home care providers achieve – was awarded to the services following comprehensive inspections throughout the year. It means that, during 2018, Bluebird Care saw a 133% increase (from nine services to 21) achieving an ‘Overall Outstanding’ rating.

In a further achievement, the number of Bluebird Care providers with an ‘Overall Good rating’ and one ‘Outstanding-rated ‘key line of enquiry’’ in a CQC report increased by 50% - from 10 to 15.

In Wales and Northern Ireland, all five of Bluebird Care’s offices were deemed fully compliant with their respective regulators.

There was further good news in Scotland, where the Care Inspectorate Scotland rated two of Bluebird Care’s five services as ‘Excellent,’ and two as ‘Very Good.’

Bluebird Care is one of the UK’s leading home care and live-in care providers. They offer a unique service of tailored care visits, from 30 minutes to full live-in support, which aim to provide services that support customers to maintain their chosen lifestyles.

With a caring and positive culture at the heart of what it does, and taking the welfare and happiness of the entire Bluebird Care family seriously, the provider aims to create a workforce who not only display excellence in providing personalised care but remain proud to be a part of Bluebird Care.

Neil Murray, Head of Compliance and Quality at Bluebird Care, said: “All in all, 2018 has been a year of success for Bluebird Care. We are delighted to have achieved so many fantastic statistics of which we can all be very proud.

“In England, the CQC has directed the highest level of praise at an impressive 21 of our providers – a hugely exciting statistic for us.

“Quality is an absolutely key aspect of the Bluebird Care service and we look forward to seeing our providers continue to go from strength to strength.”

Yvonne Hignell, Managing Director at Bluebird Care, said: “This is fantastic news for Bluebird Care as a whole – we are delighted to be one of the leading home care providers in the UK.

“Our members of staff strive every day to put our customers at the centre of what we do. We are delighted that regulators across the UK have recognised this.”

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